At Skyfare Travel ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to protect it when you visit our website or book flights through our services.
By using our services, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
Information You Provide Directly
- Contact information: Your name, email address, and phone number when you contact us or fill out a form.
- Booking details: Passenger names, dates of birth, passport numbers, and travel preferences when you book through our agents.
- Payment information: Credit or debit card details collected during the booking process. We do not store complete card numbers.
- Communications: Any messages, inquiries, or feedback you send to our support team via phone, email, or contact form.
Information We Collect Automatically
- Device information: IP address, browser type, operating system, and device type.
- Usage data: Pages you visit, search queries, click behavior, and session duration.
- Location data: Approximate geographic location derived from your IP address.
- Cookies and similar technologies: We use cookies to enhance your experience. For more details, please see our Cookie Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process your flight bookings and send confirmation emails.
- To provide customer support and respond to your inquiries.
- To send booking updates, flight alerts, and important travel information.
- To improve our website and services through analytics and user feedback.
- To send promotional emails about deals and offers, but only with your explicit consent.
- To comply with legal obligations and prevent fraudulent activity.
- To personalize your experience based on your travel history and preferences.
3. Information Sharing
We never sell your personal information to third parties. However, we may share your information with:
- Airlines and travel suppliers: To complete your booking and provide the services you requested.
- Payment processors: To securely handle transactions and process payments.
- Analytics providers: Such as Google Analytics, to understand how our website performs (data is anonymized).
- Legal authorities: When required by law or to protect our rights and the safety of our users.
- Business transfers: In the event of a merger, acquisition, or sale of assets, we will notify you before your information is transferred.
4. Cookies and Tracking
We use cookies and similar tracking technologies to improve your browsing experience. You can manage your cookie preferences through your browser settings or our cookie consent banner. For more detailed information, please see our Cookie Policy.
5. Data Security
We take the security of your personal information seriously and implement industry-standard measures to protect it:
- 256-bit SSL/TLS encryption for all data transmitted.
- PCI-DSS compliant payment processing.
- Regular security audits and vulnerability testing.
- Strict access controls and permissions for employees.
- Encrypted storage for sensitive personal data.
While we strive to protect your data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we are fully committed to safeguarding your privacy.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data, subject to legal obligations.
- Opt-out: Unsubscribe from marketing emails at any time.
- Portability: Request your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at info@skyfare-travel.com or call us at +1 (855) 703-0004.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have unintentionally collected data from a child, please contact us immediately, and we will take steps to delete it promptly.
8. Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. If we make significant changes, we will post the updated policy on this page with a revised "Last updated" date. For material changes, we will also send an email notification to our users.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please feel free to reach out to us: